Contact Us

Need help? Looking for information?

Please contact the AARP Health Customer Contact Center with any questions or comments you have and they will do all they can to connect you with the resources you need. There are many avenues to get in touch, including email, phone, or regular mail.

Email

Please fill in the required fields below and click the Submit button to send your inquiry to the AARP Health Customer Contact Center. You should have a response to your question within 1 business day.

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Your Information

AARP Membership Number:

*First Name:

*Last Name:

*Email Address:

Date of Birth: mm/dd/yyyy

Mailing Address

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*Zip Code:

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Phone

IN ENGLISH

Call the Customer Express Line at 1-800-444-6544 for Service 24 hours a day (Sundays until 4pm ET).

You can obtain payment and billing information, claim information like claim status and claim filing instructions, and order replacement items such as payment and claim envelopes; EFT enrollment forms; and insurance ID cards.

AARP Health Care representatives are available weekdays from 7 a.m. to 11 p.m. and Saturday 9 a.m. to 5 p.m. Eastern Time.

For Service related questions please call 1-800-523-5800.

For Claim related questions please call 1-800-523-5880.

To request information on products and services available through AARP Health please call a Personal Health Insurance Advisor at 1-866-532-7899.

For information on the recent changes to the Medicare Program please call 1-800-264-2947.

EN ESPANOL

1-800-822-0246 De lunes a viernes de las 8 a.m. a 11 p.m. y sàbado de 9 a.m. a 5 p.m., Hora Del Este.

Regular Mail

AARP Health
P.O. Box 1017
Montgomeryville, PA 18936